Services

FAQs

Orders & Shipping

Payments

Returns

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How should I integrate OCTO into my routine?

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Does OCTO contain added fragrance?

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What kind of oils do you use?

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Can you explain your emulsion process?

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How should I store my Restorative Moisturizer?

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Are all your ingredients vegan?

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How do I check the status of my order?

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How can I track my order?

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What is your shipping policy?

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How long will it take for my order to be delivered?

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What if I have an issue with my item or delivery?

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What payment methods do you accept?

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My payment won't process. What should I do?

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Will I be charged import duties and taxes for international orders?

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What is your return policy?

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How do I make a return?

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What happens once my item is returned?

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